1) Information We Collect
Personal Information you provide
When you interact with the Site—such as submitting a form, requesting support, or subscribing—we may collect:
- Name
- Email address
- Any content you submit (e.g., messages, support details)
Information collected automatically
When you use the Site, we may automatically collect:
- Device and browser information (e.g., IP address, user-agent)
- Pages viewed, referring/exit pages, timestamps
- Approximate geolocation (derived from IP)
- Interaction data for performance and fraud prevention
We do not ask for or intentionally collect sensitive personal information.
2) How We Use Information
- Provide, operate, and improve the Site and our services
- Respond to requests, comments, and support inquiries
- Send administrative messages and service updates
- Send marketing communications with your consent (you can opt out anytime)
- Monitor usage, troubleshoot, and protect against fraud and abuse
- Comply with legal obligations and enforce our terms
3) Legal Bases for Processing (EEA/UK GDPR)
Where applicable, we process personal data under these legal bases:
- Consent (e.g., for certain emails or cookies)
- Contract (to provide requested services)
- Legitimate interests (e.g., site security, analytics, improving services)
- Legal obligation (when laws require us to keep or share data)
4) Cookies & Similar Technologies
We use cookies and similar technologies to operate the Site, remember preferences, and analyze traffic. You can control cookies through your browser settings. Disabling cookies may affect certain features.
Tip If you deploy a cookie banner or preference center, link it here.
5) Analytics & Third-Party Services
We may use third-party analytics (e.g., to understand usage patterns) and service providers (e.g., hosting, email delivery). These providers process data on our behalf and only as instructed by us.
We do not sell or rent your personal information.
6) How We Share Information
- Service providers / processors: For hosting, analytics, email, and support.
- Legal and safety: To comply with law, enforce terms, or protect rights, property, and safety.
- Business transfers: In connection with a merger, acquisition, or asset sale.
7) Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Typical retention periods range from 12 to 24 months for routine logs unless a longer period is required.
8) Data Security
We implement administrative, technical, and physical safeguards appropriate to the nature of the data we process. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
9) Your Privacy Rights
Global rights
- Access the personal information we hold about you
- Request correction or deletion
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Data portability, where applicable
California (CCPA/CPRA)
- Right to know categories/specific pieces of personal information collected
- Right to delete personal information
- Right to correct inaccurate information
- Right to opt out of “sale” or “sharing” for cross-context behavioral advertising
- Right to limit use of sensitive personal information
We do not sell or share personal information as defined by the CCPA/CPRA.
To exercise rights, email us at hello@backlinkmint.com. We may request verification to protect your account and data.
10) International Data Transfers
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards (such as standard contractual clauses) to protect personal information when transferred internationally.
11) Children’s Privacy
The Site is not directed to children under the age of 13 (or 16 where applicable). We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us to request deletion.
12) “Do Not Track”
Some browsers offer a “Do Not Track” feature. Because there is no uniform industry standard for DNT signals, the Site does not currently respond to them. We will update this Policy if standards emerge.
13) Changes to this Policy
We may update this Policy to reflect changes to our practices, technologies, or legal requirements. We will post the updated version on this page and revise the “Updated” date at the top. Material changes may be highlighted on the Site.
Questions or concerns about this Policy or our privacy practices?
Effective Date
This Privacy Policy is effective as of August 16, 2025.
By using the Site, you agree to this Privacy Policy. Please review it periodically.
